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Case studies → Plumber

Every missed call was a job going to somebody else

Illustrative example Always On Self-employed, no office Kettering
A one-man plumbing business

This is an illustrative example, not a client case study. It describes what the platform does for this kind of business. No real client is identified and no revenue or lead figures are claimed. The photographs are licensed stock, not these premises: no picture on this page shows a client, their shop or their work.

Where they started

One person, one phone, and the phone rings while both hands are busy.

A website built years earlier by a relative, with a price list that had not been true since.

No reviews to speak of, because asking for them never happened in the van.

What was done

  • A page per service — boiler repair, emergency call-outs, bathrooms — each naming the town
  • The phone desk answering in the business’s name and booking into the diary
  • One review ask per completed job, sent automatically

Where it left them

  • Calls now arrive as written summaries rather than being missed
  • The prices page is changed by sending a message, so it is current
  • Review asks go out on every job instead of none

Find out what it is costing you now

The free audit tells you where you show up, where you do not, and which enquiries are most likely going somewhere else. No obligation, and no sales call unless you ask for one.