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Privacy

Short version: we hold what we need to run your business’s marketing and admin, we do not sell it, and you can have it back or have it deleted whenever you ask.

Who we are

Sorted by LTD, 20 Wenlock Road, London, England, N1 7GU. Contact hello@sortedby.co.uk.

What we hold, and why

  • Your business details — to build and run your website and listings.
  • Your contact details — to talk to you, and so you can sign in to your app.
  • Your customers’ enquiries — because they come to us on your behalf. We are the processor for those; you are the controller.
  • Messages you send us — including photographs and documents, to do the work you asked for.

What we do not do

  • Sell or rent your data, or your customers’ data, to anybody.
  • Use your customers’ details for our own marketing.
  • Publish anything as you without showing it to you first.

Cookies

This site sets no cookies of its own. The only cookies it can set are Google Analytics’, and only if you press Accept on the banner — nothing is requested from Google and nothing is stored in your browser until you do. If you press Reject, or ignore the banner, no analytics script is ever loaded.

CookieSet byWhat it doesHow long
_gaGoogle Analytics Tells one browser apart from another so a return visit is not counted as a new person. 2 years
_ga_G-5KGQ6CDSRLGoogle Analytics Keeps the state of the current visit, so pages read in one sitting count as one visit. 2 years
sorted.cookiesThis site Remembers whether you said yes or no, so you are not asked on every page. It is browser storage rather than a cookie, and it is never sent to us. Until you clear your browser data

We use what Analytics reports to see which pages are read and where visitors arrive from. We do not use it to identify anybody, and we do not share it with anyone else. To change your mind at any time, press “Cookies” at the bottom of any page. Rejecting also deletes the Analytics cookies already in your browser.

Your rights

You can ask for a copy of what we hold, ask us to correct it, or ask us to delete it. Email us and we will do it. If you leave, you take your website content and your customer records with you.

This page will grow

This is an honest summary rather than a finished policy: retention periods, sub-processors and the ICO complaint route all need stating properly before launch. It is marked as not for indexing until then. Cookies are covered above.